Remote IT Support & Consulting
Need expert help without the overhead of a full-time IT team?
TCSA offers powerful remote support and consulting services — from security protection to system monitoring and full device management.
Secure Remote Access – Antivirus, Script Automation and More !
We use a secure, permission-based system that links to your device with a rolling code. That means:
- You’re always in control – You can remote access YOUR devices
- No unauthorized access
- No need for costly on-site visits
$10 a month per device or $120 per year
Includes:
- Bitdefender Antivirus
- Endpoint Protection & Monitoring
- Remote Access for Tech Support
- 🔧 Break-Fix Support billed at $120/hour
Mobile Device Support (Android & iOS/macOS):
- Antivirus for mobile devices
- Remote Access for mobile device management (MDM-lite)
Ideal for desktops, laptops, and now mobile devices needing essential protection and remote access.
Perfect for: Home Users or Very Small teams needing antivirus and break fix remote support.
🔗 Instant Support:
To get help now, call us to request your remote code and visit this link.
Contact us for your basic support package
$25 a month per device or $300 per year
Everything in Basic Support, plus:
- Automated Windows & 3rd Party App Updates (twice monthly)
- System Cleanup (twice monthly)
- Self-Monitoring Console Access
- Ticketing System (Get help via taskbar button)
- Full Remote Access to all devices
- Reduced Support Rate: $90/hour
Mobile Device Support — Choose Your Level of Control:
Option 1 – Antivirus for mobile devices \ Remote Access for mobile device management (MDM-lite)
👤 Option 2 – BYOD (Bring Your Own Device)
- Remote access on-demand
- Business data protection — personal data untouched
- Option to enforce work-time controls (e.g., block Facebook 9–5)
- Antivirus installed
🏢 Option 3 – Full Business Device Control ( requires a full wipe of device)
- Full management access with remote support
- Block/uninstall apps not aligned with company use
- Locate lost devices
- Remote factory reset to protect data
- Antivirus installed
- Perfect for businesses managing hybrid workforces, mobile teams, or employee-owned devices.
Perfect for: Growing businesses wanting reliable performance and easier tech management.
🔗 Instant Support:
To get help now, call us to request your remote code and visit this link.
Or Contact us to get started today !
$35 a month per device or $420 per year
Everything in Business Standard, plus:
- Backup System Checks & Log Monitoring
- Monthly System Health Reports
- Custom Reports Tailored to Your Business
- Custom Scripts for Your Software & Workflow
- Cloud or Local Device Backups*
- Warranty Tracking & Lifecycle Management
Perfect for: Businesses needing advanced oversight, reporting, and tailored automation.
🔗 Instant Support:
To get help now, call us to request your remote code and visit this link.
Or Contact us to get started today !
☁️ Optional Additions:
Data Protection Workstation
$15.00/month per user on each device (Up to 99 users)
- Includes up to 1TB cloud storage, shared across all PCs
- Weekly backups of your device — in case of theft, damage, or failure
- Full data recovery available to a new device
- Designed to keep your business running, no matter what happens
$5.00*/month per user (Billed annually)
- Hosted on secure Australian servers
- 3x automatic daily backups of all your cloud data
- Restore at any time — quick and easy
- Covers: Outlook, SharePoint, OneDrive, Contacts, Calendars, Tasks, Groups, and Teams
That’s some very cheap insurance.
Remote Managed Network Devices
$5 a month per lot of 10 devices (Billed annually)
TCSA can remotely manage your Wifi Access Points, Managed switches and more, This gives us the ability fix things without a costly site visit
We give that same level of remote access to our clients, so you can see all your devices are online and manage them with our support as backup !
If you would like this level of control for your devices contact us here !
If your an exisiting client and want to access your devices click here !